Capitec said its customer base has grown to 18 million, above Standard Banks’ 10 million clients and FNB’s 8.8 million clients, at the end of 2021. Capitec said it wants to optimise its client base by converting its clients to highly engaged, multiple bank product-owners. The bank said its focused on penetrating the high-income client base that doesn’t primarily bank with it yet. The bank said it sees opportunities beyond the funeral cover and credit life insurance it already offers, such as medical aid, short-term and life insurance.
