FNB Life has paid out R2.6 billion in life insurance and policies to its customers in the last year. The majority of pay outs (R2.3 billion) are for death-related claims, followed by retrenchment and/or inability to earn an income and disability. FNB said these types of claims have begun to normalise, as lockdown restrictions have gradually eased. FNB stated that it is the only insurer to proactively pay out life insurance claims, by routinely checking the National Population Registry for policyholders who are deceased.
